Shipping policy
Email: info@livingmulticultural.com
All our products are shipped from Germany and we currently deliver to the following countries:
Europe
United States
Great Britain
Canada
Shipping costs within Germany
Orders over 100€ : 2.49€
Orders under 100€: 3.49€
Shipping costs for Europe
Orders over 100€ : 9.99€
Orders under 100€: 13.59€
Shipping costs to UK
Shipping cost : £9.99
Please note that you are responsible for customs clearance in your country. In some cases, a customs fee must be paid when purchasing goods from abroad. We don’t collect VAT from the UK, therefore, the product price that you see is excluding the VAT amount for the UK.
Shipping costs to USA
Orders under $50: $42.99
Orders above $100: $24.99
Please note that you are responsible for customs clearance in your country. In some cases, a customs fee must be paid when purchasing goods from abroad. We don’t collect VAT from USA, therefore, the product price that you see is excluding the VAT amount for USA.
Shipping costs to Switzerland
Orders over €40 : €14.99
Orders under $40: €19.99
Please note that you are responsible for customs clearance in your country. In some cases, a customs fee must be paid when purchasing goods from abroad. We don’t collect VAT from Switzerland, therefore, the product price that you see is excluding the VAT amount for Switzerland.
We try to process your orders as quickly as possible. Orders are shipped within 1-2 business days. You will receive tracking information by email once your order has shipped. To track your order, simply follow the link sent by email. If there is a delay that is beyond our control, we will let you know. We recommend that you choose an address where the delivery of your order is safe is and where someone can accept your package, e.g. B. A work address Please note that drivers will not be able to call you prior to delivery. So please carefully choose an address where someone will be present or where you can safely leave your package. Please ensure you provide your correct delivery address, telephone number and any delivery instructions at checkout to ensure successful delivery of your order. If the driver is unable to complete the delivery due to an incorrect or incomplete address, you will be charged the standard shipping cost for a re-shipment or also in the event of an order cancellation Once your order has been shipped, details such as the address cannot more updated or changed. The Living Multicultural store cannot be held responsible for packages that are lost or stolen due to special delivery instructions for the courier. Please see our Terms and Conditions page for more information.
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