Right of withdrawal

Right of Withdrawal

(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed.)

Right of withdrawal

right of withdrawal

You have the right to withdraw from this contract within 15 days without giving any reason.

The cancellation period is 15 days from the day

- on which you or a third party designated by you, who is not the carrier, have taken possession of the goods, provided that you have ordered one or more goods as part of a single order and this is or will be delivered in one go;

- on which you or a third party named by you, who is not the carrier, took possession of the last goods, if you ordered several goods as part of a single order and these are delivered separately;

- on which you or a third party named by you, who is not the carrier, took possession of the last partial consignment or the last piece, if you have ordered goods that are delivered in several partial consignments or pieces;

In order to exercise your right of withdrawal, you must send us (Living Multicultural, Lindenstr. 70, 74321 Bietigheim-Bissingen, email address: info@livingmulticultural.com) a clear statement (e.g. a letter sent by post, email or or via the contact form) about your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within 15 days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.

We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any case no later than 15 days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of 15 days has expired.

You bear the costs of returning the goods.

Cost of return: €5.99

Note: Returned items must be unused, in the condition in which you received them and in the original packaging.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Sample cancellation form

(If you want to revoke the contract, please fill out this form and send it back.)

To Living Multicultural, Lindenstr. 70, 74321 Bietigheim-Bissingen, email address: info@livingmulticultural.com

I/ we (*) hereby revoke the contract concluded by me/ us (*) for the purchase of the following goods (*)

Name of consumer(s)

order number

Address of consumer(s)

(*) Delete where not applicable.

If you have any further questions, just write to us at info@livingmulticultural.com, we will be happy to help you!


Right of withdrawal for consumers

(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside his or her trade, business or profession).

cancellation policy

Right of withdrawal

You have the right to cancel this contract within 15 days without giving any reason.

The revocation period is 15 days from the day,

- on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the goods, if you have ordered one or more goods as part of a uniform order and these are or will be delivered uniformly ;

- on the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods, if you have ordered several goods as part of a single order and these are delivered separately;

- on the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last partial shipment or the last piece, if you have ordered goods that are delivered in several partial shipments or pieces;

In order to exercise your right of withdrawal, you must inform us (Living Multicultural, Lindenstr. 70, 74321 Bietigheim-Bissingen, e-mail address: info@livingmulticultural.com) by means of a clear declaration (eg a letter sent by post , e-mail or directly through contact form on contact us page ) of your decision to withdraw from this contract. You can use the attached sample withdrawal form for this purpose, but it is not mandatory.

To comply with the withdrawal period, it is sufficient that you send the notice of exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the revocation

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us) , without undue delay and at the latest within 15 days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment.

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without undue delay and in any case no later than 15 days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of 15 days.

You will have to bear the cost of returning the goods.

Cost of return: 5.99 euros

Note: Returns must be unused, in the condition in which you received them, and in the original packaging.

You must pay for any loss in value of the goods only if this loss in value is due to handling of the goods that is not necessary for testing the condition, properties and functioning of the goods.

Sample cancellation form

(If you want to cancel the contract, please fill out this form and send it back).

To Living Multicultural, Lindenstr. 70, 74321 Bietigheim-Bissingen, email address: info@livingmulticultural.com

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)

Name of the consumer(s)

Order number

Address of the consumer(s)

dates

(*) Delete where inapplicable.

If you have any further questions, just write to us at info@livingmulticultural.com, we will be happy to help you!