Shipping

Shipping

Shipping within Germany:

  • Orders over €100 : Free shipping
  • Orders under €100: €3.49

Important information:

  • We try to process your orders as quickly as possible.
  • Orders are shipped within 1-2 business days.
  • You will receive tracking information by email once your order has shipped.
  • To track your order, simply follow the link sent by email
  • If there is a delay that is beyond our control, we will let you know
  • We recommend you choose an address where delivery of your order is safe and where someone can accept your package, e.g. B. a work address
  • Please note that drivers are unable to call you prior to delivery. So please carefully choose an address where someone will be present or where you can safely leave your package.
  • Please ensure you provide your correct delivery address, telephone number and any delivery instructions at checkout to ensure successful delivery of your order. If the driver is unable to complete the delivery due to an incorrect or incomplete address, you will be charged the standard shipping cost for reshipment or even in the event of an order cancellation

Once your order has shipped, details such as address cannot be updated or changed.

The Living Multicultural store cannot be held responsible for packages that are lost or stolen due to special delivery instructions for the courier. Please see our Terms and Conditions page for more information.


Shipping cost

Delivery within Germany:

  • Orders above 100 € : Free shipping
  • Orders below €100 : €3.49

IMPORTANT :

  • We try to process your orders as quickly as possible, and orders will be shipped out within 1-2 business days - please allow a few extra processing days during sale periods
  • Tracking info will be sent via email confirmation once your order has been dispatched. Don't worry if you don't see any tracking events at first, updates can take overnight to be updated
  • To track your order, simply follow the link sent via email
  • If a delay is likely to occur beyond our control we will advise you where we can
  • We cannot always ship to PO boxes, if we are unable to, we will contact you within 1 business day to organize a separate delivery address
  • We recommend selecting an address where delivery of your goods will be safe, and someone is there to accept your parcel eg. a work address
  • Please note drivers are unable to call you prior to delivery, so please carefully select an address where someone will be present, or safe to leave your parcel
  • Please note that we are not able to ship the orders during weekends and public holidays

Please ensure that you enter your correct delivery address, telephone number and any delivery instructions on checkout to ensure successful delivery of your order. If the courier is unable to complete delivery due to incorrect, impartial or an incomplete address, you will be charged the standard applicable postage rate to resend or also in the case of order cancellation.

Once your order has been dispatched, details such as address are unable to be updated or changed.

*We aim to meet the mentioned delivery times but during busy periods, deliveries may take a little longer. Occasionally tech updates to our systems or major events, such as extreme weather conditions, will mean that these delivery services aren't available, or that order cut-off times need amending and/or delivery times need to be extended. However, we will always work hard to keep these temporary changes to a minimum. The Living Multicultural store cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier. For more information see our Terms & Conditions page.