Here you will find all the necessary information about shipping. If something is unclear, please send a short message or an email, and we will try to get back to you as soon as possible.
Email: info@livingmulticultural.com
All our products are shipped from Germany, and we currently deliver to the following countries:
Europe
United States
United Kingdom
Canada
Switzerland
Orders over €100: €2.49
Orders under €100: €3.49
We strive to process your orders as quickly as possible. Orders are shipped within 1-2 business days. You will receive tracking information by email once your order has been shipped. To track your order, simply follow the link sent via email. If there is a delay beyond our control, we will inform you. We recommend choosing an address where the delivery of your order is secure and someone can accept your package, such as a work address. Please note that drivers are not able to call you before delivery, so choose an address where someone will be present or where you can safely leave your package. Please make sure to provide your correct delivery address, phone number, and any delivery instructions at checkout to ensure successful delivery of your order. If the driver cannot complete the delivery due to an incorrect or incomplete address, you will be charged standard shipping costs for a re-delivery or in the case of order cancellation. Once your order has been shipped, details such as the address cannot be updated or changed. The Living Multicultural store cannot be held responsible for packages lost or stolen due to special delivery instructions for the courier. For more information, please refer to our Terms and Conditions page.
Orders over €100: €9.99
Orders under €100: €13.59
We strive to process your orders as quickly as possible. Orders are shipped within 1-2 business days. You will receive tracking information by email once your order has been shipped. To track your order, simply follow the link sent via email. If there is a delay beyond our control, we will inform you. We recommend choosing an address where the delivery of your order is secure and someone can accept your package, such as a work address. Please note that drivers are not able to call you before delivery, so choose an address where someone will be present or where you can safely leave your package. Please make sure to provide your correct delivery address, phone number, and any delivery instructions at checkout to ensure successful delivery of your order. If the driver cannot complete the delivery due to an incorrect or incomplete address, you will be charged standard shipping costs for a re-delivery or in the case of order cancellation. Once your order has been shipped, details such as the address cannot be updated or changed. The Living Multicultural store cannot be held responsible for packages lost or stolen due to special delivery instructions for the courier. For more information, please refer to our Terms and Conditions page.
Shipping Cost: £9.99
Please note that you are responsible for customs clearance in your country. In some cases, a customs fee may need to be paid on goods from abroad. We do not charge Value Added Tax (VAT) in the United Kingdom, so the product price you see does not include the VAT amount for the United Kingdom.
We strive to process your orders as quickly as possible. Orders are shipped within 1-2 business days. You will receive tracking information by email once your order has been shipped. To track your order, simply follow the link sent via email. If there is a delay beyond our control, we will inform you. We recommend choosing an address where the delivery of your order is secure and someone can accept your package, such as a work address. Please note that drivers are not able to call you before delivery, so choose an address where someone will be present or where you can safely leave your package. Please make sure to provide your correct delivery address, phone number, and any delivery instructions at checkout to ensure successful delivery of your order. If the driver cannot complete the delivery due to an incorrect or incomplete address, you will be charged standard shipping costs for a re-delivery or in the case of order cancellation. Once your order has been shipped, details such as the address cannot be updated or changed. The Living Multicultural store cannot be held responsible for packages lost or stolen due to special delivery instructions for the courier. For more information, please refer to our Terms and Conditions page.
Orders under $50: $42.99
Orders over $100: $24,99
Please note that you are responsible for customs clearance in your country. In some cases, a customs fee may need to be paid on goods from abroad. We do not charge Value Added Tax (VAT) in the United States, so the product price you see does not include the VAT amount for the United States.
We strive to process your orders as quickly as possible. Orders are shipped within 1-2 business days. You will receive tracking information by email once your order has been shipped. To track your order, simply follow the link sent via email. If there is a delay beyond our control, we will inform you. We recommend choosing an address where the delivery of your order is secure and someone can accept your package, such as a work address. Please note that drivers are not able to call you before delivery, so choose an address where someone will be present or where you can safely leave your package. Please make sure to provide your correct delivery address, phone number, and any delivery instructions at checkout to ensure successful delivery of your order. If the driver cannot complete the delivery due to an incorrect or incomplete address, you will be charged standard shipping costs for a re-delivery or in the case of order cancellation. Once your order has been shipped, details such as the address cannot be updated or changed. The Living Multicultural store cannot be held responsible for packages lost or stolen due to special delivery instructions for the courier. For more information, please refer to our Terms and Conditions page.
Orders over €40: €14.99
Orders under €40: €19.99
Please note that you are responsible for customs clearance in your country. In some cases, a customs fee may need to be paid on goods from abroad. We do not charge Value Added Tax (VAT) in Switzerland, so the product price you see does not include the VAT amount for Switzerland.
We strive to process your orders as quickly as possible. Orders are shipped within 1-2 business days. You will receive tracking information by email once your order has been shipped. To track your order, simply follow the link sent via email. If there is a delay beyond our control, we will inform you. We recommend choosing an address where the delivery of your order is secure and someone can accept your package, such as a work address. Please note that drivers are not able to call you before delivery, so choose an address where someone will be present or where you can safely leave your package. Please make sure to provide your correct delivery address, phone number, and any delivery instructions at checkout to ensure successful delivery of your order. If the driver cannot complete the delivery due to an incorrect or incomplete address, you will be charged standard shipping costs for a re-delivery or in the case of order cancellation. Once your order has been shipped, details such as the address cannot be updated or changed. The Living Multicultural store cannot be held responsible for packages lost or stolen due to special delivery instructions for the courier. For more information, please refer to our Terms and Conditions page.
Returns
You have the right to return the products within 30 days of purchase. If you need a return label, please fill out the return form on the returns page. We will send you the return label within 24 hours.
Contact & Support
Hello,
if you have any questions, please fill in the contact form below or simply email info@livingmulticultural.com and we will get back to you as soon as possible. You can also choose to live chat with us directly.
Hooray! Our Easter sale has been extended
Save upto 50% on Rugs, throws, pillows & decor
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Highest quality through handwork
Hand-tufted rugs in India are a testament to traditional craftsmanship fused with contemporary aesthetics, providing both versatility and elegance for any interior. Crafted by artisans who push high-quality yarn through a fabric backing using a hand-operated tool, these rugs feature intricate patterns and textures. A secondary backing is then attached to ensure the yarns are secure, enhancing the rug's durability. Hand-tufted rugs are known for their plush feel, offering an unmatched level of softness and coziness that adds warmth and comfort to any space. Originating from the rich textile traditions of India, each rug is a unique piece of art that showcases the skill and creativity of its maker, enhancing the character and warmth of your home.
Made from 100% cotton in India
Cotton, renowned for sustainability, is an excellent eco-conscious choice. Needing minimal water and pesticides to grow, it reflects a low environmental impact. The breathability of cotton allows it to absorb moisture and stay dry, an essential quality for home textiles. Its hypoallergenic nature ensures gentleness on the skin, providing a comfortable experience. Furthermore, the durability of cotton guarantees the long life of our block printed rugs, while its easy care allows for hassle-free maintenance. Opting for cotton translates to choosing a biodegradable, recyclable material for a more environmentally friendly planet. Embrace natural comfort and make an eco-conscious decision to enhance your living space.
Environmentally friendly packaging
As many already know, plastic is a big problem for the environment, animals and our health. However, if you often order something online, you may be frustrated by the amount of unnecessary plastic left over after unpacking the package. As we are committed to constantly improving the sustainability of our business, we only pack your order with plastic-free materials. We like to use jute, recycled paper and other recyclable materials that do not harm the environment.
Fair production
At Living Multicultural, ethical practices and a fair working environment are very important to us. Our commitment to transparency and integrity is reflected in our work with suppliers who have Sedex certification. This certification ensures that our products are manufactured under conditions that prioritize fair labor practices and ethical treatment of workers. When you choose our products, you are not only investing in quality; you are supporting fair working conditions and ethical standards throughout our production process. Join us and create a positive impact by choosing products that are made with care and integrity.
At Living Multicultural we care about your satisfaction. We offer you a 30-day money-back guarantee. If you are not satisfied, you can return the product within 30 days.
Picture Display
We love to see our customers happy
What gives handmade items their special charm?
Craftsmanship and attention to detail
Each piece is carefully crafted by skilled artisans to ensure the high level of craftsmanship and attention to detail that characterizes handmade products.
Unique and exclusive designs
Be inspired by the exclusivity and uniqueness of each individual piece, which tells a special story with elaborate designs and patterns.
Supporting the livelihood of artisans
By choosing handmade products, you are supporting the livelihoods of artisans who put their passion into every creation, promoting a sustainable ecosystem for traditional craftsmanship.
A genuine connection with the artisan
Every purchase is a connection between you and the artisan. Feel the human touch and the story behind each product and create a sense of authenticity and warmth in your home.
MAY WE INTRODUCE OURSELVES? WE ARE
Team Living Multicultural
We are a small business of 4 friends who are passionate about curating unique handmade home decor items from around the world for your home. We ship our products ourselves from our own warehouse in Stuttgart, Germany.
Shipping outside Germany can take up to 1-2 weeks.
Do you ship internationally? +
Yes, we offer international shipping.
Which shipping companies do you use? +
We use DHL for secure and reliable shipping with tracking.
Product FAQs
What types of home accessories do you offer? +
We offer a variety of home accessories, including rugs, cotton blankets, pillow covers, candles, and more.
Are your products handmade? +
All our products are carefully handmade to ensure the highest quality. Details can be found in the product description.
Can I personalize a product as per my wish? +
Unfortunately, we currently do not offer customization or personalization options.
Ordering FAQs
How can I place an order? +
You can easily place an order through our website. Add items to your cart and follow the checkout process.
Is it possible to change or cancel my order after submitting? +
We can change or cancel an order after the ordering process is complete if it's reported within 24 hours of placing the order.
Do you offer gift wrapping services? +
Currently, we do not offer gift wrapping services.
Payment FAQs
What payment methods do you accept? +
We accept various payment methods including credit/debit cards, PayPal, and other secure payment options.
Is my payment information secure? +
Yes, we take the security of your payment information seriously. Our website uses secure encryption technology to protect your data.
Returns and Exchanges FAQs
What is your return policy? +
We accept returns within 30 days of the order. Simply fill out the return form on our returns page, and we'll send you the return label within 24 hours. You can print this label yourself or simply show the QR code at a DHL station, and the label will be printed for you.
How long does it take for my refund to be processed? +
We process your return within 48 hours after we have received the package. Please note that it can take up to 2 weeks for the amount to appear on your bank statement or credit card.
Customer Service FAQs
How can I contact customer service? +
We offer various contact options. You can fill out the contact form on our contact page or simply choose the option of live chat. Alternatively, you can also send an email to info@livingmulticultural.com.
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